Error codes

Error code	Value
ACCESS_DENIED	Operations are not allowed with this login/password combination for the terminal
AMOUNT_ERROR	Operation amount error. The amount was exceeded, or the operation amount was not verified in billing
AMOUNT_EXCEED	The request was declined due to insufficient funds on the payer's card or account
API_NOT_ALLOWED	API use is not allowed from this IP address
CANCELED_BY_CLIENT	The payment was canceled by the Customer
CARD_EXPIRED	The card expiration date is invalid, has passed or is missing
CARD_NOT_FOUND	No card was found for this identifier
CURRENCY_NOT_ALLOWED	The currency is not allowed for the Merchant
CUSTOMER_NOT_FOUND	The Customer was not found
DUPLICATE_CARD	The card already exists
DUPLICATE_CUSTOMER	The Customer is already registered
DUPLICATE_ORDER_ID	This order number has already been used
DUPLICATE_PROCESSING_ORDER_ID	An order with this identifier already exists in the processing system
FRAUD_ERROR	The transaction is not allowed under the anti-fraud filter settings
GEO_CARD_RESTRICTION	Restriction on the processing side based on the issuer's country
ILLEGAL_ORDER_STATE	An attempt to perform an operation that is not allowed for the current payment state in Payture
INSTALLMENT_NOT_ALLOWED	Installments are not allowed for debit cards
INTERNAL_ERROR	Internal gateway error
ISSUER_BLOCKED_CARD	The request was declined due to restrictions on the cardholder's card or account. Retrying the operation is prohibited by the rules or recommendations of the international card schemes
ISSUER_CARD_FAIL	The request was declined by the issuer. The Customer should contact the bank that issued the card
ISSUER_CRITICAL_CARD	The request was declined due to an attempt to use a closed, stolen or lost card. Retrying the operation is prohibited by the rules or recommendations of the international card schemes
ISSUER_CRITICAL_ERROR	Critical error from the issuer. Retrying the operation is prohibited by the rules or recommendations of the international card schemes
ISSUER_FAIL	Internal issuer error
ISSUER_FRAUD_ERROR	The request was declined because the issuer identified the operation as fraudulent
ISSUER_LIMIT_AMOUNT_FAIL	The request was declined because the card's limit on the total amount of operations of this type was exceeded. The limit is set by the issuer for a certain period, usually a day or a month
ISSUER_LIMIT_COUNT_FAIL	The request was declined because the card's limit on the total number of operations of this type was exceeded. The limit is set by the issuer for a certain period, usually a day
ISSUER_LIMIT_FAIL	An attempt was made to perform a transaction that exceeds the restrictions set by the issuer
ISSUER_TIMEOUT	The request was declined because the issuer could not process it within the allotted time
MERCHANT_RESTRICTION	The anti-fraud filter was triggered, so the operation was routed to another payment terminal
MPI_GATEWAY_ERROR	MPI service error (gateway)
MPI_ERROR	MPI service error (card scheme)
NEED_3DS_REQUEST	Payment error: 3DS authentication must be requested
NUMBER_RESTRICTED	The request was declined due to restrictions on the Customer's phone number
OPERATOR_ERROR	The request was declined due to a temporary error or restriction on the operator's side
OPERATOR_LIMIT	The request was declined because a limit set by the operator was exceeded
ORDER_NOT_FOUND	The transaction was not found
ORDER_TIMEOUT	The payment (session) time has expired
PAYMENT_ENGINE_ERROR	Communication error in the processing core
PROCESSING_ACCESS_DENIED	Access to processing is denied
PROCESSING_AMOUNT_ERROR	The request was declined because the operation amount does not meet the processing conditions
PROCESSING_CARD_FAIL	Card type restrictions on the processing side
PROCESSING_ERROR	A general system malfunction, recorded by the payment network or the issuer
PROCESSING_FRAUD_ERROR	The processing side identified the operation as fraudulent
PROCESSING_ILLEGAL_ORDER_STATE	An attempt to perform an operation that is not allowed for the current payment state in processing
PROCESSING_MERCHANT_LIMIT	The request was declined because a Merchant limit was triggered on the processing side
PROCESSING_ORDER_NOT_FOUND	The transaction was not found in processing
PROCESSING_REQUESTS_LIMIT	The limit on the number of requests to processing was exceeded
PROCESSING_TIMEOUT	The request was declined because the processing side could not process it within the allotted time
PROCESSING_UNKNOWN_ERROR	Unclassified error on the processing side. Contact support
PROCESSING_WRONG_PARAMS	Invalid set or format of parameters for processing
RECURRENT_PAY_UNBINDED	An attempt to make a recurring payment with an unbound card/account
THREE_DS_AUTH_ERROR	3DS authorization error
THREE_DS_ERROR	3DS payment error
THREE_DS_NOT_ATTEMPTED	3DS was not entered
THREE_DS_NOTENROLLED	The card is not enrolled in 3DS
UNKNOWN_ERROR	Unclassified error. Contact support
WRONG_CARD_INFO	Invalid card details were entered
WRONG_CONFIRM_CODE	Invalid confirmation code
WRONG_CVV	The request was declined because the CVV is missing or invalid
WRONG_PAN	Invalid card number
WRONG_CARDHOLDER	Invalid cardholder name
WRONG_PARAMS	Invalid set or format of parameters
WRONG_PAY_INFO	Invalid PayInfo parameter (malformed, or the cryptogram is corrupted)
WRONG_BINDING_PAYMENT	Error during a recurring payment attempt
OFD_ERROR	Error in the response from the service that communicates with online cash registers
CHEQUE_DATA_INVALID	Receipts must be sent for all payments through this terminal, but the receipt data is invalid or missing
WRONG_CHEQUE_AMOUNT	The total of the receipt items does not match the amount submitted for charging
CHEQUE_RESENDING	The receipt has already been sent
CHEQUE_WRONG_RECIPIENT	The receipt recipient's email address or phone number has an invalid format
CHEQUE_TIMEOUT	The receipt status was not received from the service that communicates with online cash registers within the allowed time
CHEQUE_PARSE_ERROR	Error parsing the receipt string into JSON
CHEQUE_NOT_FOUND	The receipt was not found
CHEQUE_WRONG_STATUS	The receipt has a status other than the expected one (details depend on the context)
CHEQUE_DUPLICATE	A receipt with this identifier already exists